My time with Hergott was a long haul, with times of feeling defeated, defensive, frustrated at ICBC’s tactics and feeling portrayed by them as not being legitimate. But… Paul was always there, making things better and I realized I was in such capable hands – his knowledge, navigation and confidence in my case. In me. Paul worked his magic! You don’t really appreciate it until you see what goes on behind the scenes, how much work goes into a case and how many people play a part in it. I’m overwhelmed and there are not enough words to express how grateful I am. Corri, Tami, Sean, Jillian and the whole team that played a part in my case.

- M. Malm - May 30, 2021